Fraudulent claims - aviod Arctic Cooling - 07/11/2010 12:51:28
Rating: [1 of 5 Stars!]
The heat dissipation isn't bad.
The Arctic Cooling website, and the product packaging clearly state that this product has a 6 year warranty. However, the WILL NOT HONOUR THIS WARRANTY AT ALL!
Since I first installed the cooler, the fan was quite noisy. A sort of rattling sound, not normal fan hum. Seemed that the fan was defective out to the box.
I figured, no problem, the fan is a separate part, and I have a warranty, I'll just get a new one.
Contacted tech support, they claim there is no warranty. When I provided the documents to show their was, they simply STOPPED RESPONDING.
Offering a warranty and then not honouring it is outright fraud. I will avoid Arctic Cooling from now on.
Noisy fan, horrible customer service, the warranty is a lie! Avoid Arctic Cooling.